HEYM Shop Ordering Process

1. Shopping Cart

Select the products you wish to order by clicking the “Add to Cart” button. This will place your selection in the shopping cart. You can change this selection at any time until you submit your order by changing the quantity of products, deleting the selection by clicking the “Remove” box, or canceling the ordering process. By clicking the “Checkout” button, you proceed to the next step of the order.

2. Checkout

Please log in with your email address and password if you already have a customer account; otherwise, please register as a new customer. Your data will be collected, processed, and used in compliance with data protection regulations (Privacy Notice). There is no other use or transfer to third parties. If you are already logged in, you can now select the shipping method. By clicking the “Next” button, you proceed to the next step of the order.

3. Check Billing Address / Select Payment Method

Now check your billing address and select your preferred payment method. By clicking the “Next” button, you proceed to the next step of the order.

4. Check Shipping Address / Select Shipping Method

Now check your shipping address and select your preferred shipping method. By clicking the “Next” button, you proceed to the next step of the order.

5. Complete Order Process / Terms and Conditions and Privacy

You will receive an overview of your order: the selected products, the shipping and billing address, and your contact details. Check that all information is correct and please read the General Terms and Conditions and the Cancellation Policy carefully. You can only proceed with the order if you agree to the terms and conditions and the privacy policy (check the box). By clicking the “Buy” button, you send your order to us. This constitutes a legally binding offer.